On checkout you will be given the choice of receiving your order by either 1st or 2nd class post. We usually despatch orders within 24 hours, but please allow 5 working days for 1st class and 7 working days for 2nd class. You will receive a notification email when you order has been despatched.
Delivery cost is calculated and displayed at checkout based on the total weight of the items in your order. All orders are sent by Royal Mail, please see the tables below for our delivery costs:
|Parcel Weight||up to 100g||up to 1kg||up to 2kg||up to 5kg||up to 10kg||up to 20kg|
|First Class Royal Mail||95p||£3.30||£5.45||£15.85||£21.90||£33.40|
|Second Class Royal Mail||74p||£2.80||£2.80||£13.75||£20.25||£28.55|
(prices above apply only to orders under £40 which don't qualify for free UK delivery)
Overseas orders are sent by Royal Mail airmail. Only overseas orders up to 2kg can be completed through our website. If you would like to make a larger overseas order then please contact us for a delivery quote.
|Parcel Weight||up to 0.25kg||up to 0.5kg||up to 0.75kg||up to 1kg||up to 1.25kg||up to 1.5kg||up to 1.5kg||up to 2kg|
|World Zone 1||£4.75||£7.45||£10.15||£12.85||£15.55||£18.25||£20.95||£23.65|
|World Zone 2||£5.05||£7.90||£10.75||£13.60||£16.45||£19.30||£22.15||£25.00|
Each product is quality checked before being packed, however, please notify us within 3 days of receipt of goods if goods are faulty or damaged in any way. Proof may be needed, ie a photo, and if we are at fault a replacement item will be sent out.
Customers have the right to cancel within 7 calendar days of placing an order and will be fully refunded within 30 days, after we have received your returned item.